Addon Aircel cards

Add-On [Club 5]
Just identify your friends, relatives or colleagues, make your own group of 5 with Aircel Mobile numbers and start talking @ 20p/min!

* Maximum Add-on can be up to 5 numbers.
* Charges Rs.10 per Add-on number/month is applicable.
* The 20p/min call benefit is applicable only for calls from the primary number to the Add-on numbers.

To activate:

Subscribers can avail this Add-on benefit by activating in the following process

Type and send it to 52423 (Toll Free)

and SMS to 52423 (Toll Free)


To deactivate:

Type DACT and send it to 52423 (Toll Free)


Other Details

* The New Add-On facility is applicable only for Prepaid subscribers
* The requested Add-on number can be either Prepaid or Postpaid Aircel Mobile number
* Chennai subscribers can activate only Chennai number as Add-on
* The Add-On facility will be activated within 48 hours from the time of request
* All other terms of Aircel subscription form are applicable


Add-On [Maxis FnF]
India's first ever International FnF facility is now here!
Now, your near and dear ones are just a call away. Make calls to One Maxis, Malaysia Mobile number @ just Rs.2/- and you don’t have to think twice before you call them over an international call.

To Register / Modify the Maxis Mobile FnF number :
Just type REG and send it to 57620. We will update you on the status of the same within 48 HRS.

To deactivate the Maxis Mobile FnF number :
Just type UNREG and send it to 57620. We will update you on the status of the same within 48 HRS.

Terms & Conditions

* The Offer is applicable for both Prepaid & Postpaid Subscribers.
* Subscriber can nominate only One Maxis Mobile number as an FnF number.
* ONLY Calls from the originating AIRCEL number to Nominated number will be @ Rs.2/- per min and NOT vice-versa.
* This rate of Rs.2/- to the Maxis FnF number will NOT be applicable when the subscriber is on Roaming.
* The applicable Maxis Mobile FnF series is given below

                   Destination    MALAYSIA-MAXIS MOBILE 
                   Country Code              60 
            Maxis Mobile Prefix        6012, 60142, 60147, 6017

# Once a subscriber nominates a number, s/he cannot change it within 30 days.
# Subscriber’s Maxis FnF Add-On service is NOT restricted to a period of 30 days, but, only changing the same is restricted to 30 days. (i.e. the customer does NOT have to renew the service). However, subscriber can deactivate the same within 30 days, but, cannot subscribe to a new number within the same.
# For example, if, a subscriber abc activates xyz as the Maxis Mobile FnF number on March 10, 2009. S/He can deactivate the same before March 30, 2009. However, the same cannot be modified to a different Maxis Mobile number before March 30, 2009.
# There is NO monthly rental for this service

Aircel Recharge vouchers

Recharge vouchers

For various recharge vouchers availabe and the details about Rate cutters log on to: http://aircel.com/Circles/Chennai/recharge-vouchers.asp
Where the details about the recharge vouchers its validity talktime etc. are given.

By using RC29 or RC96, customer will be able to save 45% and 53% respectively on the ISD calls made to Malaysia & Singapore.

Terms & Conditions:

The reduced STD/ ISD rates are applicable only in home location and while roaming the prevailing roaming rates will be charged.

Note:

* The recharge denomination is available with effect from 24th October 2008, only through e-recharge and for all prepaid subscribers.
* After 30 days STD calls will be charged as per original tariff plan, under which the subscriber is enrolled.
* Under this recharge voucher subscriber can only avail reduced STD call charges. Other tariff items will remain same as per the original tariff plan under which the subscriber is enrolled.
* Subscribers who have recharged with RC 31 cannot recharge with any other special recharge voucher during the 30 days (i.e. till the special tariff validity expires).


Note:

* Subscribers can recharge with both 49 & 34 together and these can be clubbed with Rate Cutters
* However, If a subscriber, currently has a rate cutter offering STD or National SMS benefit, then subscriber cannot recharge with ERC 49 and 34
* If a subscriber recharging with ERC 49 or 34 wishes to avail a rate cutter, then 49 or 34 has to be the first recharge, and, post which, s/he can avail any other Rate Cutter (including STD or National SMS benefit ones).
* However, if the Rate Cutter offers an STD or National SMS benefit then, 49 / 34’s validity of 30 days or minutes or 300 national SMS has to be exhausted first, whichever, occurs earlier and only post which, s/he will enjoy the STD Rate Cutter’s benefit.
* T & C Apply


Talkvalue = MRP-Processing fee- Service Tax
Talkvalue of recharges will be changed without prior notification

Aircel Customer support and service no

Customer support and service no:

                For Balance enquiry dial *111#.
                For Recharging dial *222*1*(secret code)#
                Call Aircel Prepaid: 98410 12345
                E-mail: talktoaircel@aircel.co.in

Nodal Officers Announcement:

(Pursuant to Telecom Consumers Protection and Redressal of Grievances Regulations issued by Telecom Regulatory Authority of India)
Aircel offers you the best in customer service. When a customer calls in the 24 hour call center with a complaint or grievance, a docket number is provided with a specified time line for resolution of the complaint. If the complaint is not resolved within the specified time at the call center, the customers may contact the designated nodal officer by means of written communication, telephone, e-mail or by logging on to Aircel's website www.aircel.com and lodge their complaint or grievance. If the complaint or grievance is not resolved at the nodal officer level then customers may contact the appellate authority set up by the company.

Aircel Prepaid card

Super 49

Starter Pack details in (Rs./min.):

         Pack value (Rs.)         49
         Talkvalue (Rs.)          0
     Validity Period (Days)       0

Tariffs in (Rs./min.):

Local

to Aircel mobile      0.75
     to other mobile       0.75
     to landline           1.20

Night Speak (10p.m to 8a.m)

    All Mobiles     0.39

Teentalk Recharge Card:

         
          MRP (Rs.)         249
       Talkvalue (Rs.)         99
       Validity (Days)          30

Now buy a Super 49 prepaid starter pack and recharging with Rs.249 as first recharge will get one year validity and the following tariff. Get Double validity on your future recharges!

Now buy a Super 49 prepaid starter pack and recharge with Rs.52 as first recharge to get Lifetime validity.For more details visit: http://aircel.com/Circles/Chennai/super-49.asp

To know about aircel Roaming charges log on to: http://aircel.com/Circles/Chennai/prepaid-roaming.asp

Aircel Lifetime Prepaid

 
Lifetime Validity:

            MRP (Rs.)           52 
        Talkvalue (Rs.)         10 
       Validity (Years)       Lifetime
 Grace (Days)            90 


Local Call Charges:(ERC52)
 
           to Aircel mobile       1.00
           to other mobile        1.00
           to landline            1.00

STD call charges in (Rs./min.):

         to Aircel mobile        1.00
         to other mobile         1.50
         to landline             1.50

SMS charges in (Rs./SMS):

          Local        0.50
         National      1.50
      International    5.00


The validity subscriber to be active in the network, needs to do a minimum total recharge value of Rs.100 once in every 6 months to enjoy lifetime validity.

For More details Log on to: http://aircel.com/Circles/Chennai/lifetime-prepaid.asp

Aircel Neeyum Naanum Pack

Two SIM cards in one pack with consecutive numbers. 

                  MRP (Rs.)         77   
            Talkvalue (Rs.)         0    
            Validity (Days)        Nil
                                                             
Local Call Charges in (Rs./min.):
         
   Jodi Numbers      0.10
to Aircel mobile     0.99
to other mobile      0.99
to landline          0.99

 STD call charges in (Rs./min.):

        to Aircel mobile        1.00
        to other mobile         1.50
        to landline             1.50

 SMS charges in (Rs./SMS):

        Jodi Numbers         0.10
        Other Local          0.25
        National             0.50
        International        5.00

Special Benefits :

Subscribers can avail a special calling benefit to any one STD number at 99ps. /min

Special Features :

Apart from these attractive features and benefits, the following special recharges are available on this Neeyum Naanum pack. 

Special Recharge Details:

                       RC 143  RC12  RC245  RC51  RC399
MRP (Rs.)                 143  12  245  51  399
Validity (Days)          30  2  30  4  30

For More Exclusive Benefits visit: http://aircel.com/Circles/Chennai/neeyum_naanum.asp